Support

Solutions

Diffrent solutions are avaiable to your business these expert systems will manage, innovate and improve your IT systems and business processes.

From simple websites through to e-commerce sites to complex multi-user CMS, CRMs, project time and cost recording systems. Biosoft Solutions offers a full spectrum of solutions including :

Solutions

Diffrent solutions are available to your business these expert systems will manage, innovate and improve your IT systems and business processes.

Biosoft Solutions offers a full spectrum of solutions including :

Design

Website Design

Multimedia Design

Web Branding Services

Redesign & Maintenance

Web Development

Development

Ecommence Website

Database Development

Application Development

Search Engine Optimization

Content Management

Maintenance

Non-Profit Solutions

Client Server

QA & Software Testing

Enterprise Applications

Mobile Applications

Services Pricing Options

Diffrent solutions are avaiable to your business these expert systems will manage, innovate and improve your IT systems and business processes.

Biosoft Solutions offers a full spectrum of solutions including :

Design, Redesign Develop

Website Design

Multimedia Design

Web Branding Services

Redesign & Maintenance

Web Development

Data & Database Driven Solutions

Ecommence Website

Database Development

Application Development

Search Engine Optimization

Content Management

Software Develop & Testing

Non-Profit Solutions

Client Server

QA & Software Testing

Enterprise Applications

Mobile Applications

IT Support for PC’sIT Support for Servers

IT Support for PC’s is a high level service that provides instant access to Microsoft certified professionals when you need them.

  • Single point of contact for all your IT issues
  • Installation of new hardware and software (Cameras, printers etc)
  • Advise and help with virus/spyware issues

From
£11.00 per PC

 

IT Support for Servers is a high level service that provides instant access to Microsoft certified professionals when you need them, covering server and network issues.

  • Single point of contact for all your IT issues
  • Secure remote access
  • Installation and Support for Active Directory issues
  • Small Business Server and Microsoft Exchange Installation and Support
  • Domain troubleshooting support
  • Email Support

From
£55.00 per Server

Prices

 

 

One Off Incidents IT Support

  • Instant Access to one of our Microsoft certified engineer.
  • No fee will be charged until we discuss and agree how we can resolve the issue.
  • Price is from £20 for PC’s & £89 for Servers*

*maximum call applies

From
£20.00 per Incident

IT Support Office Manager

IT Office Manager is our complete pro-active/re-active support solution managing your IT infrastructure 24/7. We offer 3 solutions which can be tailored to your requirements. Covering all server and PC

Click for Comparision page

 

From
£140.00

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Instant Quote

IT Support Datasheets

Biosoft Solutions has over a decade in experience of a range of IT support services. We have refined and continue to develop these services in order to provide comprehensive solutions configured specifically with your business needs in mind.

IT Support Service Overview

Download datasheet for IT Support.

IT Support Office Manager

Download datasheet for IT Support Office Manager.

IT Support for PC's, laptops & Servers

Download datasheet IT Support for PC's & Laptops.

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Instant Quo

 

Please enter the number of servers, PC's and laptops you require suppor

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One off Incidents support available instantly for both PC’s and Servers

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The Biosoft Solutions support service for one-off incidents delivers a high-quality solution at a low cost and provides:

  • Instant Access to one of our Microsoft certified engineer.
  • No fee will be charged until we discuss and agree with you how we can resolve the issue
  • Maximum call time of 30 mins for a PC or laptop incident and 45 mins for a server incident

Incident Support for PC's

£20 per incident

Incident Support for Servers

£89 per incident

  • Who, Why & Price?
  • What is covered for PC's
  • What is covered for Servers
  • Case Studies/Testimonials

 

Onsite Support

Not all incidents can be fixed remotely. We have a team of Microsoft qualified mobile engineers who can visit your site within an agreed timescale and attempt to resolve any issues you have with Servers, Laptops, PC’s or with your network.

We provide both software and hardware onsite maintenance. Our engineers have an in depth knowledge of resolving both software and hardware related incidents.

We also offer a ‘floor walker’ for the day package. This includes one of our friendly Microsoft certified engineers to attend your site for an agreed period of time to floor walk and fix any IT issues you may have face-to-face and also provide advise or answer any concerns you may have.

Service we offer

  • Instant access to our Microsoft certified professionals
  • Help when you need it
  • Single point of contact for all your IT issues
  • Advise and help with virus/spyware issues

From
£25.00

Who is it for?

This service has been specifically developed for those organisations that do not want to commit to a support contract but still require immediate access to certified Microsoft engineers. This way they know that help is instantly available by telephone for a low-cost fixed fee per incident.

Available to solve issues with your PCs, laptops and servers, the support service for one-off incidents is ideal for ad hoc requirements and guarantees you a maximum call time per incident.

Why do I need it?

The cost of downtime caused by a fault in your IT infrastructure is dependent on how critical the failed device is to your day-to-day operations. With some faults it is not vital that they are fixed immediately, but with others the impact on your business could be catastrophic if a solution is not found quickly.

Although a support contract is always the best way to cover for these events, we recognise in the current economic climate that all businesses are looking to save money and so we developed our one-off incident support solution to offer the best of both worlds – immediate access to our highly qualified engineers without the need for a support contract.

With this flexible approach, we can quickly ascertain the cause of the problem and if required give you an immediate quote to get it fixed.

 

How much does it cost?

We have made the costs for this service as simple and low as possible:

  • PCs and laptops- £20 per incident (maximum 30 mins per call)
  • Servers- £89 per incident (maximum 45 mins per call)

 

 

 

 

 

 

 

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IT Support Office Manager

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The Biosoft Solutions IT Support Office Manager offers a complete proactive solution that helps manage your entire IT infrastructure 24X7. This cost-effective and high-quality service can be tailored to meet all support requirements.

Standard
Support

£140 /month

Ideal support package that manages your IT infrastructure within a set- affordable
budget

  • Access to Microsoft Certified Technicians
  • 24/7 server monitoring
  • Daily , weekly human checks
  • Pro-active service – resolve issue before they occur!
  • Unlimited support
  • Patch & Upgrade Support

Click for Online Quote

Premium
Support

£194 /month

Essential support package if your business relies on it IT to keep running (includes 24/7 monitoring)

  • All the benefits of Package 1 plus
  • Security Audit and management
  • Management of Network
  • Management of Backup
  • Disaster recovery plan
  • Monthly management
    reports

Click for Online Quote

Pro
Support

£249 /month

The complete package to ensure that your systems ‘stay’ up and running, therefore ensuring maximum business productivity

  • All of the benefits of Package 1 and 2 plus
  • 24/7 Support
  • Cover key areas like, asset management
  • Scheduled Onsite Visits
  • 3rd Party Management

Click for Online Quote

From
£140 / month

From
£194 / month

From
£249 / month

 

 

 

 

 

Special Offers

We offer a free site visit from one of our highly qualified network consultants to advise on how you can maximise your current IT resources and ways of improvements. If you are not satisfied with your desktop pc’s, laptops and servers then find us on your site.

Be the first to know about special information related to IT support!

Join us on Facebook as a Fan and receive exceptional tips for securing your data. Our Fans are the first to receive special discounts, free giveaways and more.

For more information click on free site survey offer

Free Online backup trial

If you are worried about your data security then we have a special offer for you totally free, 20GB/1 month trial account without obligation. Try out our services for free for online data backup solutions!

MS Small Business Server 2008

Windows Small Business Server 2008 helps you stay plugged in and connected to your business. It provides many of the features used by larger companies, such as e-mail, Internet connectivity, internal Web sites, remote access, support for mobile devices, file and printer sharing, backup, and restore. Our Microsoft certified engineers arrange the Windows Small Business Server 2008 for your business and configure at affordable price.

IT Support for PC’s & Laptops

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The Biosoft Solutionssupport service for PCs and laptops provides a reactive, high-quality and cost-effective solution that gives you instant access to Microsoft Certified professionals when you need them.

The Biosoft Solutionssupport service for PCs and laptops delivers a high-quality solution at a low cost and provides:

  • Instant access to our Microsoft certified professionals
  • Help when you need it with no limit to the number of problems you can raise
  • A single point of contact for all your IT issues
  • Advice and help with your virus/spyware issues
  • On-demand advice
  • Installation of new hardware and software

From
£11.00 per PC

Testimonials

IT Support for Servers

The Biosoft Solutions support service for servers provides a reactive, high-quality and cost-effective solution that gives instant access to Microsoft Certified professionals who will help resolve your server and network problems.

The Biosoft Solutionssupport service for servers delivers a high-quality solution at a low cost and provides:

  • Instant access to our Microsoft certified professionals
  • Help when you need it with no limit to the number of problems you can raise
  • A single point of contact for all your IT issues
  • Installation and support for Active Directory issues
  • Domain troubleshooting support
  • Secure remote access
  • Small Business Server and Microsoft Exchange Installation and Support
  • E-mail Support

From
£55.00 per server

 

 

JUST EMAIL HOSTING PLANS

 Need an email service for your domain but don't need a website yet? Professional email addresseses and webmail when there is no need for storage. Ideal for use with site building services like Weebly and Wix.
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EMAIL PERSONAL

Starts at£0.95/ month

Entry level professional email hosting ideal for when web space is not required. Create up to 5 email addresses.

View all Plans

EMAIL BUSINESS

Starts at£1.95/ month

For those who take their email seriously. Create up to 25 email addresses. 1GB of email storage space.

View all Plans

 

EMAIL PROFESSIONAL

Starts at£2.95/ month

Create up to 100 email addresses for up to 10 different domain names. Unlimited storage and archive space.

View all Plans



 
 
 
 
 

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It is good for your heart

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Browse through our selection of wonderful produce
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